Ava Labs, the company responsible for the development of the Avalanche network, introduced AvaGPT this week, joining the wave of blockchain enterprises implementing OpenAI’s ChatGPT technology. AvaGPT’s primary objectives, according to Ava Labs Technical Product Manager Kieran McShane, are to respond to general inquiries from Avalanche users quickly and provide immediate access to support teams. This incorporation was made possible through a partnership with ChatGPT service provider Kapa AI, becoming an integral part of Ava Labs Core platform.
Although AvaGPT is designed to provide quick assistance, McShane emphasizes that it is trained exclusively on Avalanche documentation, ensuring users can still rely on Ava Labs’ customer support for more complex queries. Ava Labs’ Core platform, which offers support for multiple blockchains such as Bitcoin, Ethereum, and Avalanche, is widely used by its community members. Ava Labs is already utilizing chatbot technology on its Discord server to supplement its support channels.
Since its inception in 2018, Ava Labs has continued to innovate and expand its offerings. Notable milestones include the Avalanche proof-of-stake (PoS) blockchain launching in September 2020, Core Wallet for decentralized apps releasing in June 2022, and Core Wallet’s mobile version catering to Android devices in December. The AvaGPT feature is the latest addition to the company’s Core toolbox.
On the other hand, despite the enthusiasm surrounding AvaGPT, an important aspect to consider is the inherent limitation of AI technology. AI hallucinations refer to instances when AI produces false or misleading information, which hampers the mainstream adoption of artificial intelligence. Other blockchain companies employing ChatGPT, such as Alchemy and Etherscan, share the same concerns. In light of these issues, Ava Labs includes a disclaimer cautioning users about the accuracy of AvaGPT responses, clarifying that the chatbot’s information is meant for informational purposes only and responsibility does not fall on either Ava Labs or the Avalanche community.
Despite the challenges posed by AI, Ava Labs remains undeterred and plans to unveil additional GPT-based products in the future. The company’s recent launch of Avalanche Arcad3, an initiative aimed at promoting blockchain technology to traditional game developers, showcases its commitment to advancing the adoption of cutting-edge solutions.
In conclusion, while AvaGPT can provide valuable information quickly to Avalanche users, its limitations highlight the importance of striking a balance between embracing AI technology and relying on customer support teams for more accurate and tailored responses. As it forges ahead with further GPT-based innovations, Ava Labs must continue to be transparent and cautious about the pros and cons of AI contributions to the blockchain industry.
Source: Decrypt
