The growing intertwinement between Artificial Intelligence (AI) and cryptocurrency exchanges stands out through the recent revelations from Gracy Chen, the managing director of Bitget. During the Ethereum Community Conference in Paris, Chen spotlighted how Bitget weaves AI into their service model, thereby surging ahead on the steep curve of innovation.
The fusion of AI with Bitget is seen across various areas. The translation team is one such arena where AI has shown significant results. Bitget justly utilizes AI to bolster the efficiency of translations in its multi-language services. Similar enhancement trails in their customer service department, where AI boosts response time to inquiries, customizing them with precise trading data.
The exchange is also artfully ingeniously crafting an AI-powered chatbot, drawing inspiration from OpenAI’s ChatGPT. By communicating with the bot, users receive speedy access to specific data, as the bot can customize responses. Bitget has ventured further by honing the AI-bot capability to create and dictate trading strategies for their grid trading system.
With an unwavering commitment to championing AI, Bitget is eyeing a comprehensive AI integration into all its departments. The focus remains on achieving superior efficiency and fostering superior user experience.
In tandem with AI, Chen also underscored the potential of zero-knowledge proof (ZK-proof) technology in the encryption world. This groundbreaking technology safeguards privacy and data, preventing misuse of user data, and specifically, the mishandling of funds. Bitget steps forth in this regard by exploring the use of ZK-rollups for data protection. The merits of zero-knowledge proofs extend to allow self-custody for users, reducing reliance on centralized exchanges for user fund custody.
This accentuated drive towards AI in the cryptocurrency environment reflects broader discussions around its incorporation. In Coinbase’s Summit conducted last week, Union Square Ventures’ Fred Wilson considered data ownership as a future possibility in both Web3 and AI contexts. As Struck Crypto’s founder, Adam Struck, points out, AI could herald fresh prospects in the blockchain industry, leading to a renewed interest in it.
While the blend of AI and cryptocurrency sprouts its own benefits and challenges, it is undeniable how such synergy can revolutionize market dynamics. As Bitget exemplifies, it’s not about who will adopt AI in their system, but rather who will take the lead in doing so.
Source: Cryptonews