The rapid growth of artificial intelligence (AI) tools, particularly generative AI, within major global industries has led to an increasing number of companies taking a cautious approach regarding their use. Samsung Electronics Co., being the most recent addition to this list, has decided to implement a temporary ban on generative AI tools, like ChatGPT, for its employees.
According to Bloomberg’s May 2nd report, Samsung’s decision follows an instance where the staff uploaded a “sensitive code” to a generative AI platform. The company, in an internal memo, has acknowledged the rising interest in such tools while also highlighting the growing security risks they pose. The memo specifically addresses concerns over data being sent to AI platforms, which may get stored on external servers with negligible control over retrieval or deletion.
Samsung’s headquarters is said to be in the process of reviewing security measures to provide a secure environment for the safe usage of generative AI, so as to enhance employees’ productivity and efficiency. However, until such measures are in place, the company has decided to temporarily restrict the use of generative AI tools. This restriction encompasses Samsung-owned devices such as computers, tablets, phones, and internal networks.
Moreover, Samsung has asked its employees not to submit any company information while using generative AI tools on personal devices, as it could lead to disciplinary action, including termination of employment. An internal survey conducted by Samsung in April found that 65% of respondents believed generative AI technology poses a security risk.
Several other major companies have also expressed concerns about emerging AI technology. At the beginning of the year, firms such as JPMorgan, Bank of America, Goldman Sachs, and Citigroup restricted or banned the usage of tools like ChatGPT. However, it’s worth noting that many of these companies are actively involved in developing their own AI tools. For instance, JPMorgan has created a ChatGPT-based tool to help analyze statements from the Federal Reserve and decipher trading signals.
Samsung, too, is working on an AI tool for translation and summarizing documents. These developments indicate that, despite the skepticism surrounding AI technology, companies are still striving to harness its potential without compromising security.
In conclusion, as AI-based tools continue to infiltrate major industries, security concerns are becoming more prevalent. Samsung’s temporary ban on generative AI tools may serve as a signal for other companies to reassess their use of such tools and establish policies that strike a balance between leveraging innovation and ensuring data security.